| Selling price |
As displayed on each individual product page. Prices are shown in the currency of your selected region. |
| Charges beyond the product price |
Applicable VAT / consumption tax is charged where required by the destination, and any import duties, taxes, or customs fees are the recipient's responsibility — except orders shipped to Japan, for which MadisonDia covers import customs duty. Shipping charges, where applicable, are shown at checkout and detailed on our delivery page. |
| Accepted payment methods |
VISA, Mastercard, JCB, Apple Pay, Google Pay, and other major credit cards. |
| Timing of payment |
Payment is processed at the time the order is placed. |
| Delivery / dispatch period |
Dispatch and delivery timeframes are set out on our delivery information page. |
| Returns & exchanges |
Our returns and exchange terms are set out in full on our returns policy page — loose diamonds carry a 30-day unconditional return; finished jewellery a 14-day return. Please review that page for the applicable conditions before ordering. |
